77cs Privacy Policy

This privacy policy applies between the 77cs platform ("we", "our", "77cs") and its users ("you", "your"). By using the 77cs.cam website, you agree to the terms of this privacy policy. We are committed to ensuring the protection of personal information belonging to users in Bangladesh and follow internationally recognised security standards.

1. What information is collected

During registration on the 77cs platform and while using our services, we may collect the following types of information:

1.1 Information provided directly by you

• Full name and date of birth
• Valid email address
• National ID card or passport details (for identity verification)
• Residential address
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Account username and password (stored in encrypted form)

1.2 Automatically collected information

• IP address and device type
• Browser type and version
• Operating system information
• Time and duration of site visits
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

1.3 Information received from third parties

We may receive information from trusted third-party services for identity verification and fraud prevention. This information is used solely to ensure account security.

2. Purpose of using your information

77cs uses your personal information for the following purposes:

• Account management: For registration, login, account verification, and password recovery.
• Processing financial transactions: To correctly complete deposits, withdrawals, and bonus payments.
• Identity verification: To confirm your age and identity in compliance with KYC regulations.
• Providing customer support: To respond to your complaints and requests.
• Security and fraud prevention: To detect unauthorised access and suspicious activity.
• Responsible gaming: To monitor gaming behaviour and apply protective measures.
• Service improvement: To enhance the platform experience and functionality.
• Communications: To send important updates, security alerts, and promotional offers.

3. Information storage and security measures

To protect your privacy, 77cs uses industry-standard security technologies:

• SSL encryption: Every data exchange is protected by 256-bit SSL encryption.
• Password hashing: Passwords are stored using industry-standard hashing algorithms.
• Firewall protection: A multi-layered firewall system is in place to block unauthorised access.
• Regular audits: Regular third-party audits are conducted to identify security vulnerabilities.
• Staff training: Only authorised personnel have limited access to the information they need.

4. Sharing information with third parties

77cs does not sell your personal information. However, information may be shared in the following limited circumstances:

4.1 Service providers

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technology services. All such partners operate under strict confidentiality agreements.

4.2 Legal obligations

Information may be disclosed when required to comply with applicable laws in Bangladesh, court orders, or directives from regulatory bodies.

4.3 Fraud prevention

Information may be shared with relevant authorities when required to investigate illegal activity, money laundering, or fraudulent conduct.

5. Cookies and tracking technologies

The 77cs website uses cookies and similar technologies. Cookies are small text files stored on your device.

5.1 Types of cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics cookies: Used to analyse site usage patterns and improve our service.

You can control or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

6. Your rights

As a user of 77cs, you have the following rights:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances, you may request deletion of your information (subject to legal obligations).
• Right to restrict processing: In certain cases, you may request that the processing of your information be limited.
• Right to object: You may request to opt out of marketing communications.
• Right to data portability: You may request to receive your information in a structured format.

To exercise any of these rights, contact our support team via live chat or email. We aim to respond within 30 days.

7. Data retention period

Your information is retained for as long as your account remains active. Even after account closure, information may be kept for a specified period for the following reasons:

• To meet legal and regulatory obligations
• For dispute resolution and defence of legal claims
• To comply with anti-money laundering (AML) policies
• For the retention of tax-related records

Once the applicable legal retention period has ended, your information will be securely deleted or anonymised.

8. Protection of minors' information

77cs is intended only for individuals aged 21 and above. We do not knowingly collect any information from minors.

If a parent or legal guardian believes that their minor child's information is held by us, please contact us immediately.

9. International data transfers

Your information may be transferred outside Bangladesh due to server infrastructure requirements. For any such transfer, we ensure that:

• The destination country or organisation maintains adequate data protection standards.
• Appropriate contractual safeguards are in place.
• The standards of this privacy policy apply throughout.

10. Response to data breaches

If a data breach occurs that is likely to pose a risk to your rights and freedoms, we will:

• Notify you within a reasonable time of identifying the incident.
• Inform you about the nature of the breach, the likely consequences, and the steps we have taken.
• Take immediate action to minimise harm and prevent recurrence.

11. Marketing communications

You may give consent to receive promotional communications at the time of account registration or at a later stage. We may send the following types of communications:

• Notifications of bonuses and promotional offers
• Information about new games or features
• Notices regarding platform updates and maintenance

You can opt out of marketing communications at any time by clicking the "Unsubscribe" link in a marketing email or by contacting our support team.

12. Changes to this policy

77cs reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Publish the new policy clearly on the website.
• Update the "Last updated" date at the top of the page.
• Notify users by email in the case of significant changes.

Continuing to use the site after changes have been made will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly.

13. Other important policies

This privacy policy is connected to our other policies. Read more for details:

• Terms and Conditions — Full terms for using the platform.
• Responsible Gaming — Guidelines on safe gaming.
• About Us — Learn more about the 77cs platform.