77cs Terms and Conditions

These terms and conditions ("Terms") apply to all users of the 77cs platform and its services. By accessing or using the 77cs.cam website or any related mobile or desktop application, you agree to be legally bound by these Terms.

77cs is an online entertainment and betting platform offering cricket betting, slots, live casino and a range of other gaming services for users in Bangladesh. It is your responsibility to read and understand these Terms fully before you start using our platform.

These Terms may be updated from time to time. The latest version will always be available at 77cs.cam/terms-conditions. For any significant changes, we will attempt to notify registered users by email.

To create an account on the 77cs platform and use its services, you must meet the following eligibility criteria:

• You must be at least 21 years old.
• You must be a resident of a country or region where the use of online gaming services is legally applicable.
• All information provided at registration must be accurate, complete and your own.
• Each person may only create one account.
• You must be participating voluntarily and of your own free will, and must not be under the influence of any intoxicating substance.

During registration, 77cs may request identity verification (KYC) documents such as a national ID card or passport. Failure to provide the required documents may result in temporary account restrictions.

You are solely responsible for the security and safety of your 77cs account. Following the guidelines below is mandatory:

3.1 Account Security

• Use a strong and unique password and do not share it with anyone.
• Do not allow any other person to use your login credentials (username and password).
• If you suspect unauthorised access to your account, contact 77cs support immediately.
• Always log out after using a public or shared device.

3.2 Updating Account Information

If any of your personal details change (such as your phone number or email), please update them via account settings or through support chat. Outdated information may cause delays in account verification or fund withdrawals.

3.3 Multiple Accounts Prohibited

Each person may hold only one 77cs account. If multiple accounts belonging to the same person are detected, all accounts may be permanently closed and all bonuses and winnings may be forfeited.

77cs supports convenient and secure payment methods for users in Bangladesh. All financial transactions are protected by SSL encryption.

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Accepted methods: bKash, Nagad, Rocket, bank transfer.
• Deposited funds must be your own; deposits from third-party accounts are not permitted.
• Deposits are generally credited to your account instantly; for any technical delays, please contact support.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal timeframe: generally processed within 1 hour.
• Identity verification must be completed before a withdrawal request is processed.
• Withdrawals may only be made to the deposit method or the method registered on your account.
• If there is an active wagering requirement on your account, withdrawals may be temporarily held.

4.3 Anti-Money Laundering Policy

77cs strictly follows anti-money laundering (AML) policies. If suspicious financial activity is detected, the account will be verified and the relevant authorities will be notified if necessary. All funds must come from legitimate sources.

77cs offers various types of bonuses and promotional offers. Please read the terms below carefully before using these offers.

5.1 Welcome Bonus

New users can receive a 150% bonus of up to ৳15,000 on their first deposit. The terms applicable to this bonus are as follows:

• A 10x wagering requirement applies to the combined total of the bonus and deposit amount.
• The bonus may only be used on eligible games; the specific games will be listed in the account dashboard.
• If you withdraw before completing the wagering requirement, the bonus will be forfeited.
• Wagering must be completed within the specified time limit after the bonus is activated.
• The welcome bonus can only be received once per account.

5.2 Other Promotions

Reload bonuses, cashback offers, tournament prizes and other promotions may have their own terms, which will be detailed on the relevant promotion page. As general conditions:

• Each promotion may have eligibility requirements to participate.
• Bonuses that are not claimed may expire automatically.
• 77cs reserves the right to modify, suspend or cancel any promotion.
• If promotional abuse or bonus hunting is detected, the account may be closed.

5.3 VIP Program

77cs operates a four-tier VIP program. Weekly cashback is available at each tier:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

Advancement to a higher VIP tier depends on gaming activity and engagement with the platform. The detailed terms of the 77cs VIP program are published separately.

77cs is committed to ensuring fair play. All our games are operated on tested and reliable technology.

6.1 Random Number Generator (RNG)

All casino games operated on our platform use a certified Random Number Generator (RNG), which ensures that the outcome of every game is completely random and unpredictable. It is not possible to influence game outcomes in any way.

6.2 Betting Rules

• Bets cannot be changed or cancelled once a game has started.
• If a game is left incomplete due to a technical error, 77cs will determine the outcome in accordance with its reserved rules.
• Winnings obtained as a result of software or hardware errors may be voided.
• If suspicious gaming patterns are detected, 77cs may temporarily restrict an account for investigation.

6.3 Sports Betting

77cs-specific betting rules apply to betting on cricket and other sports. If a match is abandoned or left incomplete, bets will be refunded or settled in accordance with the betting rules. Detailed sports betting rules are available in the account dashboard.

77cs believes that gaming should be a source of entertainment, not financial hardship. We encourage all users to play responsibly.

7.1 Set Your Own Limits

On our platform you can set deposit limits, betting limits and session time limits. Use these tools to keep your gaming under control.

7.2 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, take a temporary or long-term break through our self-exclusion feature. Contact support chat to make this request.

Protecting your personal information is our highest priority. 77cs uses SSL encryption and advanced security technology to keep your data safe.

Full details of how we collect, store and use your personal information are available on our Privacy Policy page. The key principles are summarised below:

• Your information will be used only for service delivery, verification and legal obligations.
• Your information is not sold to third parties.
• There may be an obligation to share information in response to legitimate requests from regulatory authorities.
• You have the right to request access to or correction of your information.

The following activities are strictly prohibited on the 77cs platform and, if detected, will result in the immediate closure of the account:

• Creating or operating multiple accounts.
• Registering using a false identity or someone else's identity.
• Abusing the bonus system or attempting to obtain bonuses through fraudulent means (bonus hunting).
• Intentionally exploiting software bugs, game errors or technical vulnerabilities.
• Playing games using bots, automated software or any assistive technology.
• Behaving in a harmful or harassing manner toward other players.
• Money laundering or depositing illegally obtained funds.
• Chargeback fraud or misusing payment disputes.
• Attempting cyberattacks or hacking against the platform.

77cs reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• In the event of a violation of any provision of these Terms.
• Failure to verify identity or provision of false information.
• If suspicious or fraudulent activity is detected.
• In response to directions from legal or regulatory authorities.
• At the user's own request.

If an account is permanently closed and the user is eligible for a refund, any existing funds will be returned to the user's registered payment method, excluding any active bonuses or bonus-related winnings.

You may also request to close your own account at any time through the support chat.

77cs strives to provide uninterrupted and error-free service. However, 77cs will not be held responsible for the following:

• Game sessions being disrupted due to internet disconnection or device issues.
• Software errors from third-party game providers.
• Financial loss resulting from unauthorized access to an account (if security was compromised on the user's end).
• Force majeure events — service disruptions caused by natural disasters, government directives, or cyberattacks.
• Indirect consequences of profits or losses arising from gaming.

Please report any errors or issues to our support team. We will do our best to resolve them as quickly as possible.

77cs reserves the right to amend, change, or update these Terms at any time. For significant changes:

• Registered users will be notified via email where possible.
• The date of the change will be noted on this page under the "Last Updated" section.
• Continued use of the platform after a change is made will be considered acceptance of the new Terms.

You are advised to check this page regularly. The most recent version of the Terms will be considered in effect.

If you have any questions, complaints, or disputes regarding these Terms, please contact our support team. We aim to resolve every matter fairly and promptly.

13.1 Contact Methods

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

13.2 Dispute Resolution Process

For any financial or gameplay disputes, please follow the steps below:

1. First, report the matter via live chat and provide relevant screenshots or information.
2. The support team will aim to provide an initial response within 24 hours.
3. For complex disputes, a resolution target of 7 business days is set.
4. If a satisfactory resolution is not reached, a formal complaint may be submitted via email.

For more information about these Terms, you can visit our FAQ page. Thank you for using 77cs. We are committed to ensuring a safe and enjoyable gaming experience for you.